Schedule your appointment

  1. Choose Your Therapist
    Begin by selecting the therapist who best aligns with your needs and preferences from our available team.

  2. Select an Appointment Time
    Use our online booking platform to review available dates and times. Choose the slot that fits your schedule best.

  3. Receive Email Confirmation
    Once your appointment is booked, you will receive an email confirmation with all relevant details.

  4. Complete the Intake Form
    Prior to your appointment, please fill out the intake form provided in your confirmation email. This helps us understand your needs and prepare for your session.

  5. Prepare for Your Online Appointment
    On the day of your session, ensure you are in a quiet, comfortable space free of distractions, as the appointment will take place online.

 FAQs

  • It depends on individual needs; some may benefit from short-term therapy (6-12 sessions), while others may require long-term support.

  • Our pricing is personalized to each client based on your individual insurance and unique circumstances. We understand that financial situations vary, so we work closely with you to ensure that you receive the best possible rates. In alignment with our commitment to equity, diversity, and inclusion (EDI), we also offer special pricing options designed to be inclusive and accessible to everyone.

  • Yes, therapists follow strict confidentiality rules, except in cases of harm to self or others.

  • Many insurance plans cover therapy, but coverage varies by provider and therapist. Visit our financial support page to see if you qualify for any insurances.

  • We have 4 licensed therapists at The Lighthouse Institute. Make sure to read their bios and focus areas, and select which one fits your need best. We offer a free 15 minute consultation, so you can see if it’s a good fit for you!

  • Psychotherapist:
    Psychotherapists come from various backgrounds such as psychology, social work, or counseling. They provide talk therapy to help you manage emotional distress, personal issues, and relationship challenges.

    Psychologist:
    Psychologists hold a Master's or PhD in psychology and specialize in assessing, diagnosing, and treating mental health disorders using various forms of therapy. They are ideal if you need psychological testing, therapy, or guidance for mental health issues.

    Psychiatrist:
    Psychiatrists are medical doctors (MDs) who specialize in diagnosing and treating mental disorders. With the authority to prescribe medication, they are best suited for managing severe conditions such as schizophrenia or major depressive disorders requiring medical intervention.

  • Please feel free to contact us at support@thelighthouseinstitute.ca or call us at (647) 648-9811. We’d be more than happy to answer your questions!